Privacy Policy
Effective Date: 21/10/2025
Website: www.ryndra.com
This Privacy Policy explains how Ryndra ("Ryndra," "we," "our," or "us") collects, uses, and protects your personal information when you visit our website www.ryndra.com, interact with us via social media, or purchase any of our products, including Cherry and Pro Cyme bags.
We respect your right to privacy and are committed to safeguarding your personal information in accordance with applicable privacy laws in Pakistan.
1. Information We Collect
When you shop with us or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Cash on Delivery order details
- Purchase history and product preferences (Cherry, Pro Cyme, and future products)
- Information shared via social media, DMs, or product reviews
- Device, browser, and location data when using our website
Our servers may automatically record non-personal information such as IP address, browser type, and pages visited, to help us understand traffic and improve the site. This does not personally identify you.
2. How We Use Your Information
We use your information to:
- Process and fulfill your Cash on Delivery orders
- Confirm and coordinate delivery across Pakistan
- Communicate order updates, new arrivals, or promotions
- Improve our website, products, and shopping experience
- Respond to customer support inquiries
- Conduct internal research and quality improvements
We only use your information for marketing if you've given consent, and you can opt out at any time.
3. Consent
By browsing our website, placing an order, or creating an account, you consent to this Privacy Policy. You may withdraw consent at any time by contacting us (Section 11).
4. Recordkeeping
We retain your information only as long as necessary to fulfill orders, maintain accounting records, and improve service. Data no longer needed is securely disposed of.
5. Data Security
We use industry-standard security measures to protect your information. While no online system can be 100% guaranteed secure, we take reasonable steps to safeguard your data.
6. Sharing Your Information
We do not sell or rent your personal information. We may share limited information with trusted partners who help operate our business, such as:
- Courier and delivery partners (for COD orders)
- IT and analytics providers
These partners are only permitted to use your data to perform their specific service.
7. Legal Disclosure
We may disclose information if required by law or government request, or as part of a business transfer, with notice provided on our website.
8. Access and Correction
You may request to access, update, or correct your personal information by emailing us at info.ryndra@gmail.com. We may verify your identity before processing requests.
9. Links to Other Sites
Our website may link to third-party sites. Ryndra is not responsible for their privacy practices.
10. Children's Privacy
Our website is intended for users aged 13 and above. We do not knowingly collect data from children under 13.
11. Changes to This Policy
We may update this policy periodically. Updates will be posted here with a revised effective date.
12. Contact Us
📧 Email: info.ryndra@gmail.com
🌐 Website: www.ryndra.com
📍 Business Location: Pakistan